Wednesday, August 19, 2009

I have a problem with my computer. I think I have a virus . Need help.?

I have Nortons and XoftspySe. I keep getting a warning that says windows internet security has spyware and you need to shut it down. It says what i have for protection is not enough.This spyware somehow is not detected by eithe of my programs. need help anyone got ideas?



I have a problem with my computer. I think I have a virus . Need help.?virus protection software



STEP 1: SCAN COMPUTER FOR INFECTIONS



1. The most important thing you can do is make sure you know what you鈥檙e up against. Run these online scanners to help figure out what is infecting your system:



-http://housecall.trendmicro.com/



-http://www.pandasecurity.com/homeusers/s...



-http://www.bitdefender.com/



-http://www.ewido.net/en/



STEP 2: TURN OFF SYSTEM RESTORE



1. Turn off Windows System Restore Points:



a. Right Click on My Computer



b. Click Properties



c. Click System Restore Tab



d. Check the box next to: Turn off System Restore on all Hard drives



i. Malware can sometimes be restored from previous restore points, this will help the removal process run more smoothly



2. Click Apply and OK



STEP 3: GO TO ADD/REMOVE PROGRAMS TO CLEAR KNOWN MALWARE



1. Before scanning the computer you can remove certain malware programs from the Add/Remove Programs list in the Control Panel in Windows XP

No comments:

Post a Comment